Shipping Policy

Deliveries can only be made to the residence of the recipient, or the recipient’s place of business, if such place is an indoor place to which the public is not ordinarily invited or permitted access. Deliveries cannot be made to an outdoor place, or any indoor place that is open to the public. 

Someone 21+ with a photo id must be present at the time of delivery to sign. If someone 21+ is not home, the carrier will make 2 more attempts to deliver. If the 3rd attempt is unsuccessful, the order is returned to the retailer who fulfilled your order.

Important: Alcohol deliveries require the recipient to prove they are over the legal drinking age. A valid government-issued photo ID will need to be shown at the time of delivery along with a second form of ID.

Most orders ship within 1-2 business days but it can take up to 3-4 business days in some instances depending on product availability and when the carrier picks up. Our network of retailers fulfilling your order ship Monday - Friday 9-5 PM. Orders are not fulfilled on bank holidays and weekends. Depending on your location, orders will be delivered within 2-9 business days after shipment. From time to time, there may be some delays

We do not accept returns. If you have any questions or your shipment was damaged in transit please contact shelterpointorders@bevstack.com.